Frequently Asked Questions (FAQs)

Frequently Asked Questions- faqs- TeamTees

Here are some of the most Frequently Asked Questions (FAQs) we receive. If you can’t find the answer you’re looking for, reach out to us, and we’ll be happy to help.Thanks for hanging out with us!

The entire process takes 12-16 days from the payment confirmation date for first-time customers and 24-48 days for existing customers from printing to delivering.

You can watch how-to-order here. It’s a simple process once you get the hang of it.

Of course you can! All you have to do is log in to your TeamTees account, go to the page titled “tracker” and track your order in real time.

We’re really sorry, but no :( The minimum order quantity is 15.

At the moment, we only offer heat transfer. In heat transfer, the logo or design is printed onto a transfer or release paper and then the ink is transferred from the paper to the fabric using heat and pressure. Heat transfer is a great option for designs with many colours.

That’s not a problem. Don’t worry. We provide FREE logo and artwork designs. All you have to do is tell us what you are looking for, and we’ll ensure that we create a logo that you’ll love :)

You definitely can. We do up to three changes to the concepts (designs, logos, etc.) free of charge. However any subsequent changes will cost $65 per hour.

We print sizes from 4K to 5XL. You can view our size chart here to see what size you will need.

Of course, you can! Go to “Let’s Design”, choose your garment type, printing type and colour and then upload your images.

We accept the following file formats: AI, EPS and PDF. We also accept JPG, PNG and TIFF formats with a minimum resolution of 300dpi.

Yes. You can pick it up at one of our stores, or we can deliver it to your doorstep. Let us know what’s more convenient, and we can work around that :)

No, sorry :( At the moment, we only ship within New Zealand.