Exchanges, Returns & Refunds Policy

At TeamTees, we take pride in offering top-notch customised merch, with your satisfaction as our ultimate priority. To ensure a smooth shopping experience, please make your selections carefully when shopping on our website.

Returns will not be accepted if:

• The customer changes their mind.
• The product has been printed, washed, re-labeled, decorated, damaged, or altered in any way by the customer.
• The customer orders the wrong sizes. If you're unsure, consult our product sizing guide or reach out to our customer service team for assistance.
• The customer provides an incorrect delivery address, leading to product loss during courier transit.

Refunds are available under the following conditions:

• All products must be returned within 30 days of receipt.
• The products are faulty.

If you place an order for a product that subsequently becomes unavailable or experiences a delivery delay, our team will reach out to you (via email or phone) within two working days to discuss available options. You can either wait for the product to become available or choose a suitable substitute (with the order total adjusted accordingly) unless you specify otherwise.

Customer Care

For any inquiries or assistance, please reach out to our customer care team at xxx. We're here to help!